Zoë attained her BSc (Hons) in Applied Sociology from the University of Surrey. She then went on to work for the Home Office Research and Statistics Directorate in the 1990s where she worked on a broad range of research studies on criminal justice issues. Subsequently Zoë completed her PhD at the University of Surrey on the policing of New Travellers. Zoë joined the University of Plymouth in 1999 where she progressed her research with Gypsy, Traveller and Roma communities, specifically exploring their experiences of policing and victimisation. Zoë has held various roles within the University, including as Associate Head of School for Criminology and Postgraduate Research Coordinator for Law, Criminology and Government.